TECHNICAL SUPPORT PROGRAMS

Electro Controls offers a variety of Technical Support Programs (TSPs) which provide routine preventative maintenance on existing systems and equipment. Our clients can choose from several different TSPs including:

BASE TECHNICAL SUPPORT

  • Remote Online Technical Support
    • Telephone support and/or remote internet access to HVAC control system
    • Diagnose & troubleshoot HVAC control system issues
  • Preferred On-Site Service Rate
  • Tridium Software Maintenance

ROUTINE SYSTEM MONITORING

  • Remotely connect to client’s control system to monitor operations at regularly scheduled intervals
    • Monthly
    • Quarterly
    • Semi-Annually
  • Monitoring the operation of the HVAC control system & associated HVAC mechanical equipment
    • System variables
    • Communication network
    • Alarm console
    • Historical trends & charts
    • Documentation of findings

ROUTINE ON-SITE INSPECTIONS

  • Technician will be on-site at regularly scheduled intervals
    • Monthly
    • Quarterly
    • Semi-Annually
  • On-site inspections include:
    • Client Interview
    • HVAC Control System Analysis
    • HVAC Equipment & System Testing
    • Miscellaneous Inspection Activities
    • Documentation of Findings

PREVENTATIVE MAINTENANCE

  • Site survey of HVAC mechanical equipment
    • Maintenance to occur at regularly scheduled intervals
      • Monthly
      • Quarterly
      • Semi-Annually
      • Annually

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